Women Answering Phone Calls

By Mufti Ebrahim Desai
Posted: 2 Rajab 1424, 30 August 2003

Q.) Should a woman answer the phone in her home?

A.) The ruling for a woman answering the telephone is similar to her answering the knock on the door. If there is a male available to answer, then he should do so. If a male is not available to answer the phone, then a female may answer the telephone.

If the caller is a male, then the female should reply in a straight tone and she should confine her response to the need. And Allah Ta'ala Knows Best.

Albalagh Note: If you are reasonably certain (e.g. through caller ID or the timing of a call) that the call is for the woman in the house then, of course, it would be appropriate for her to pickup the phone. The whole purpose is to avoid unnecessary communication between men and women who are not unmarriageable.